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Supporting a large-scale migration to Adobe Experience Manager (AEM) across multiple portfolio brands under aggressive timelines and evolving operational requirements. Wrench Group partnered with Emberlight Global to support the migration of multiple high-volume brand websites from WordPress to Adobe Experience Manager. What began as a content authoring and QA engagement quickly evolved into a broader operational partnership spanning UX, front-end implementation, governance, process optimization, and enterprise-scale delivery coordination across multiple brands running in parallel.

The Challenge

The original engagement focused on migrating a portfolio of large brand websites into Adobe Experience Manager, including hundreds of pages per brand across both marketing and blog content. Early planning revealed the scale and complexity of the effort, with individual sites ranging from several hundred to more than one thousand pages each.

Beyond the volume itself, the migration effort involved significant operational and technical challenges:

At the same time, Wrench Group’s internal teams were balancing platform implementation, stakeholder management, and ongoing operational delivery across the organization.

What initially appeared to be a straightforward migration initiative quickly evolved into a much broader enterprise-scale operational challenge requiring stronger governance, tighter cross-functional coordination, and significantly more scalable execution processes.

Building a Scalable Migration Operation

Emberlight Global began by auditing the live websites, existing authoring workflows, AEM implementation processes, and delivery dependencies across teams. Very early in the engagement, it became clear that scaling the migration effort successfully would require more than additional content resources. It required operational transformation.

We worked closely with Wrench Group leadership to establish a structured, repeatable migration framework capable of supporting multiple brands in parallel while maintaining consistency and governance across all workstreams.

Operational Improvements Introduced

  • Standardized migration workflows and delivery checkpoints
  • Structured content migration and QA processes across brands
  • Introduced governance around backlog management and prioritization
  • Established clearer ownership across content, development, QA, and PM teams
  • Improved visibility through centralized Smartsheet and Jira coordination

Migration & Authoring Strategy

  • Site audits and gap analysis for each migration initiative
  • URL mapping and content planning aligned to future AEM structures
  • Structured migration spreadsheets and authoring frameworks
  • Experience Fragment planning for reusable global elements such as headers and footers
  • SEO, metadata, taxonomy, and accessibility oversight throughout migration efforts

As the complexity of the engagement increased, Emberlight Global rapidly scaled and rebalanced the team to include:

  • Content Managers
  • QA Specialists
  • UX and Design Support
  • Front-End Developers
  • Program-Level Project Management
  • Technical Leadership and Pull Request Review Oversight

This enabled the organization to move from isolated migration efforts into a far more scalable and collaborative operational model.

Creating Governance Across Teams & Workstreams

A major focus of the engagement involved improving coordination between internal stakeholders, development teams, content teams, QA resources, and brand leadership.

At the time, many workflows depended heavily on manual coordination and fragmented communication between teams operating across different systems, time zones, and responsibilities. Emberlight Global helped introduce operational structure that significantly improved visibility, accountability, and execution speed.

Process & Governance Enhancements

  • Defined standardized SOPs for authoring, QA, UAT, and launch workflows
  • Established recurring sync cadences between content, QA, development, and leadership teams
  • Improved Jira usage for ticket creation, backlog management, and sprint coordination
  • Introduced structured PR review and deployment coordination processes
  • Built clearer escalation and prioritization workflows for cross-team dependencies

Communication & Delivery Alignment

  • Weekly strategic planning with Wrench Group leadership
  • Continuous alignment between front-end, authoring, and QA teams
  • Structured internal reviews and stakeholder checkpoints
  • Shared tracking systems for timelines, blockers, approvals, and launch readiness

This governance structure became increasingly important as redesign initiatives and new requirements were introduced midstream. Instead of slowing delivery, the improved operational model allowed the program to absorb additional scope while maintaining momentum across active migrations.

The engagement ultimately evolved into a deeply integrated partnership where Emberlight Global was not only executing migration tasks, but actively helping shape delivery strategy, operational planning, and large-scale execution processes across the broader program.

Scaling Multi-Brand Delivery Across Parallel Workstreams Diagram.

Evolving Beyond Content Migration

As the migration program progressed, the scope expanded significantly beyond content entry and QA.

Several brands introduced redesign initiatives while migrations were already underway, requiring Emberlight Global to establish parallel execution tracks capable of supporting design implementation, front-end theming, and content migration simultaneously.

This introduced a new level of complexity:

  • Existing migrations still needed to maintain delivery velocity
  • Design systems and UX direction continued evolving mid-stream
  • Front-end implementation had to remain aligned with AEM limitations and capabilities
  • Content teams needed to adapt quickly to changing templates and structures

To support this evolution, Emberlight Global strengthened collaboration between technical leadership, content management, and front-end implementation teams.

Key Areas of Expansion

  • CSS theming and front-end implementation support
  • UX alignment and sitemap refinement
  • AEM component implementation coordination
  • ADA and SEO best-practice oversight
  • Deployment coordination and launch readiness support

The engagement evolved from a migration initiative into a much broader operational partnership focused on enabling scalable enterprise delivery across multiple digital properties.

Flowchart of enterprise delivery framework for parallel AEM migrations in three phases: discovery, authoring, QA, and launch.

Immediate Operational Impact

By introducing stronger governance, structured delivery processes, and clearer operational ownership, Emberlight Global helped significantly improve execution efficiency across the migration program.

Delivery Outcomes

  • Enabled parallel migration work across multiple portfolio brands
  • Reduced operational bottlenecks between content, QA, and development teams
  • Improved visibility into delivery timelines, blockers, and dependencies
  • Increased consistency across migrated AEM implementations
  • Maintained progress despite evolving requirements and redesign initiatives

Quality & Workflow Improvements

  • Standardized QA and content validation procedures across projects
  • Improved accessibility and SEO oversight during migrations
  • Reduced rework through stronger authoring and review processes
  • Streamlined collaboration between distributed teams across multiple disciplines

The engagement created a much more scalable operational foundation capable of supporting ongoing migration and redesign efforts simultaneously.

Long-Term Strategic Value

Beyond immediate migration delivery, the partnership helped Wrench Group establish a stronger long-term framework for enterprise-scale AEM operations.

Strategic Improvements

  • More mature governance and delivery processes across teams
  • Scalable workflows capable of supporting additional brands and migrations
  • Improved collaboration between business, creative, technology, and operations teams
  • Stronger launch readiness and quality control processes
  • Better alignment between AEM implementation and business requirements

Enterprise Delivery Enablement

  • Established repeatable migration and authoring methodologies
  • Improved coordination between front-end and CMS implementation teams
  • Created clearer operational accountability across large workstreams
  • Enabled more efficient parallel execution across multiple brands

As the engagement evolved, Emberlight Global became a strategic operational partner helping guide execution, scale processes, and strengthen enterprise delivery capabilities across the broader digital ecosystem.

Through its collaboration with Wrench Group, Emberlight Global helped transform a large-scale AEM migration initiative into a scalable operational framework capable of supporting multiple brands, evolving requirements, and parallel delivery streams simultaneously.
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